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Administrator

Band 2

Main area
Administration
Grade
Band 2
Contract
Permanent
Hours
  • Part time
  • Flexible working
  • Home or remote working
30 hours per week (Monday to Saturday 08:00 to 20:00)
Job ref
356-22-4568509
Site
Castle Hill Hospital, Community Sites
Town
Hull or Cottingham
Salary
£20,270 - £21,318 per annum
Salary period
Yearly
Closing
05/10/2022 23:59

Job overview

The Administrator will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the multidisciplinary team and patients, in order to deliver a high quality administration service, for our patients and customers.

The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As an Administrator you will be involved in the end to end patient pathway providing administrative support to our clinicians.

We are currently recruiting for:

Administration to Lung Health Check 30hrs. For this post, we require the successful candidate to work on both our Mobile Van Unit which geographically relocates across Hull and also in the office based at Castle Hill Hospital. The main duties include-

  • Telephone query management
  • Meet and greet participants onto the Van Unit
  • Managing appointments and participant queries
  • Tracking participants through their journey to ensure a great patient experience

Main duties of the job

With a starting salary of £20,270 per annum with increments throughout your service,  a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays) and offer excellent  opportunities to progress within clinical administration.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;

  • Communication to support our patients 
  • Attention to detail 
  • Patient focused attitude
  • Empathy 
  • Organisation & prioritisation skills

The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.

Should you wish to discuss our Administrator positions further, please get in touch.

Working for our organisation

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000  staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively. 

 

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification

Qualifications / exp

Essential criteria
  • GCSE - C & above
Desirable criteria
  • NVQ Level 2 in Administration or equivalent experience

Experience

Essential criteria
  • Experience of providing a service to patients or customers
  • Previous Administration Experience

Skills

Essential criteria
  • Experience of using electronic systems
Desirable criteria
  • Knowledge of RTT and Patient Pathways

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employerArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Lauren Tomlinson
Job title
Team Leader
Email address
lauren.tomlinson2@nhs.net
Telephone number
01482 469266