Job overview

Part Time 30 HPW

An exciting opportunity has arisen for a confident and motivated individual who can adapt their working style to suit the needs of the Service to act as the first point of contact using a range of patient systems. 

We are a busy Therapy Department supporting all inpatient and outpatient staff in Physiotherapy and Occupational Therapy across Hull Royal Infirmary and Castle Hill Hospital. Patients attend our outpatient services on the 2nd floor and we also organise for equipment to be ordered for our inpatients across all wards. This is a physical role and the ability to use own initiative is required. 

Supporting clinical staff in clinics to assist.

The role is primarily based at Hull Royal across 2 offices, but there may be need to cover Castle Hill Hospital. 

Main duties of the job

Arriving/departing patients for their appointments, booking, cancelling and re-arranging appointments for the outpatient services based on the 2nd floor Physiotherapy/Occupational Therapy Dept. Support inpatient staff who are based on the 1st floor with the need to cover the desk when required.

Ordering equipment to be delivered to the Department or wards and ensuring stock levels are kept to a high level. To liaise with senior management if stock levels are low.  Ordering of cleaning & office supplies.

Manage shared inboxes to receive referrals and manage the referrals ensuring appointments are booked in a timely manner.

Manage waiting lists/referrals ensuring staff and managers are kept up to date on waiting times in clinics.

General in-house tasks i.e. cleaning of equipment, sling checks, hoist checks of which all training be given,

Working for our organisation

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000  staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.