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Clerical Officer

Band 2

Main area
Medical Reports
Band 2
Part time - 36.5 hours per week (Monday - Friday)
Job ref
Hull Royal
£22,383 Per Annum
Salary period
06/06/2023 23:59

Job overview

 Medical Reports/Enquiry Desk Clerk

36.5 hours

Monday to Friday  During Core Hours of 08.30 to 17.00

We are looking for an enthusiastic person with previous clerical experience to work within Medical Reports and the Enquiry Department at HRI. 

The successful candidate must have good communication skills and be able to work as part of a team, as well as using their own initiative, and have the ability to organise and prioritise their workload. 



Main duties of the job

Duties include invoicing, requesting casenotes and x-rays, pulling casualty cards, dealing with Solicitors, dealing with the general public, directing patients and relatives to wards and departments, telephone enquiries, and other clerical duties. 

Some typing and use of Clinicom. 

You will be joining an employee who offers good career opportunities.

Good working conditions.

Excellent pension scheme.




Working for our organisation

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £800 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively. 


Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification


Essential criteria
  • 3 GSCEs c or above
Desirable criteria
  • NVQ level 2 / BTEC equivalent
  • Previous NHS experience

education / Training

Essential criteria
  • 3 GCSEs (C or above)
Desirable criteria
  • NVQ level II/Btec equivalent
  • Customer care training/ telephone skills

Personl Qualities

Essential criteria
  • Ability to communicate at all levels, both in writing and verbally
  • Good organisational skills
  • Must be able to maintain confidentiality at all times.


Essential criteria
  • Lorenzo experience
Desirable criteria
  • Previous medical records experience
  • Experience of working with different NHS agencies

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employerArmed Forces Covenant Gold Award

Documents to download

Apply online now

Further details / informal visits contact

Caryl Allen
Job title
Medical Reports Supervisor
Email address
Telephone number
01482 674931