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Portering Officer

Band 5

Main area
E F D Portering
Band 5
Secondment: 6 months
Full time - 37.5 hours per week
Job ref
Hull University Teaching Hospital
£28,407 - £34,581 PRO RATA
Salary period
02/06/2023 23:59

Job overview

To ensure the management and provision of a safe, efficient and effective Portering and Postal service to agreed standards and within financial constraints throughout the Trust.

Responsible for assisting the porter, postal, & switchboard service manager with the operational management and delivery of portering and postal services. 

Main duties of the job

Ability to provide up to date advice and information to managers and employees on all aspects of the portering functions, to include policies, procedures and best practice.

Capable of developing and maintaining relationships using effective communication and negotiation with staff and their representatives in order to achieve service aims and objectives.

Ensure that yourself and portering staff are fully proficient in the safe handling of patients and other equipment including wheelchairs, beds, barrows etc.


Working for our organisation


Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £800 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively. 

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification

application form

Essential criteria
  • Trust Authorised Driver
  • Management / Supervisory experience
  • NHS experience
  • Knowledge of NHS targets
Desirable criteria
  • Management qualifications
  • Band 5 NHS experience


Essential criteria
  • NVQ Level 3 in Leadership and Management or equivalent
  • GCSE English and Maths or equivalent
  • NVQ in customer care or equivalent
Desirable criteria
  • IOSH Managing Safely
  • Manual Handling Trainer
  • Health & Safety trained
  • Fire Safety trained


Essential criteria
  • 3 years in an NHS or customer focused environment.
  • Leadership and Management skills
  • Overseeing a large group of staff
  • Report writing
  • Budget/Finance
  • IT Skills including spreadsheetsBand 5 experience
Desirable criteria
  • Experience working in hospital or similar environment
  • Driving passenger transport or delivery vehicles
  • Knowledge of NHS plans, targets and initiatives Experience

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employerArmed Forces Covenant Gold Award

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

David Houghton
Job title
Interim: Portering Postal & Switchboard Service Manager
Email address
Telephone number