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Retail Catering Supervisor

Band 3

Main area
Band 3
Permanent: Flexible working patterns, including weekends.
  • Full time
  • Part time
37.5 hours per week (Full Time 37.5 hours/ Part time also available)
Job ref
Hull royal Infirmary
£22,816 - £24,336 PRO RATA
Salary period
29/05/2023 23:59

Job overview

The post will cover Retail Catering services at Hull Royal Infirmary.

The successful candidate will be work various shifts to cover the service delivery requirements. The department(s)  operate from 0600 through to 2000 7days a week including public holidays.

Hull University Teaching Hospitals Trust Catering department are  looking to recruit an enthusiastic, sales driven and highly motivated Retail Catering Supervisor to manage the day to day operations of the restaurants, cafes and outlets on site at Hull Royal Infirmary.

Main duties of the job

You will be joining a team of supervisors and catering assistants that provide a retail and hospitality service throughout the hospital sites.

The successful applicant will support the Trust Retail Catering Management team with stock management, increasing sales, roster planning, innovation, cash management, staff and service development, food & health and safety, general compliance and other general day to day operations within a food service and hospitality business.

Previous experience in a similar role is required.

The hospitals (Castle Hill Hospital & Hull Royal Infirmary) have 2 restaurants & 5 cafes

A brand new restaurant  has recently been created at the Hull Royal Infirmary site to meet the ever growing demands of the HUTH Trust. 

The service operating hours meet the needs of the fluctuating services and are a mixture of Monday to Friday or 7 day service including public holidays.

The successful applicants must be flexible and able to work between both sites, it would be advantageous to have access to transport for travel but not essential.

A UK full driving license (clean) is essential for this post as the role will involve driving Trust vehicles on and off site during working hours. Please ensure you detail the status of your driving license in the supporting information on the online application form.

Working for our organisation

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000  staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively. 


Detailed job description and main responsibilities

For further details with regards to this vacancy opportunity, please see the job description and person specification. 

Person specification


Essential criteria
  • Previous experience working in a supervisory/management role in Catering
  • Previous experience with food safety compliance
Desirable criteria
  • Expereince in sales/tele-sales roles


Essential criteria
  • Level 3 food safety
  • NVQ level 2 customer service/support
  • UK driving licence
Desirable criteria
  • Level 4 food safety


Essential criteria
  • Good oral and written communication skills.
  • Self-motivated with the ability to manage own and others workload
  • Ability to prioritise competing tasks effectively.
  • Ability to remain calm and professional.


Essential criteria
  • Sound knowledge of food safety, health & safety, moving and handling and HACCP
  • Sound knowledge of personal and kitchen hygiene.
  • Knowledge and use of IT systems and software – e.g. word and excel.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employerArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Bradley Wheldrake
Job title
Trust Catering Manager
Email address
Telephone number