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Band 2

Main area
Band 2
Permanent: 15 hours over 2 days
  • Part time
  • Flexible working
15 hours per week (15 hours over 2 days)
Job ref
Castle Hill Hospital
£22,383 Pro Rata, per Annum
Salary period
07/06/2023 23:59

Job overview

We  have an opportunity within the Clinical Administration Team based in Orthopedics at CHH.    We are seeking an enthusiastic individual who will enjoy varied administration roles. 

The Administrator will support the administration team to manage the end to end clinical administrative processes associated to the patient pathways, ensuring a smooth and efficient service for both the department and  patients, in order to deliver a high quality administration service, for our patients and customers .

The work is varied and demanding with an emphasis on accuracy, adaptability and the ability to prioritise competing workloads. As an Administrator you will be involved in the end to end patient pathway providing administrative support to our clinicians.

Main duties of the job

Our  Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway and supporting the wider team.  Our roles are varied and challenging and your day to day duties may include;

  • Tracking patients through their journey to ensure a great patient experience
  • Clinical letter transcription
  • Answering the telephone
  • Logging referrals
  • Sorting Post

With a starting salary of £20,270 per annum with increments throughout your service,  a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays) and offer excellent  opportunities to progress within clinical administration.

Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;

  • Communication to support our patients  
  • Patient focused attitude
  • Empathy 
  • Friendly & Welcoming

The successful candidates will join a friendly and supportive team that values the contribution of all staff with excellent training packages.

Should you wish to discuss our Administrator position further, please get in touch.

Working for our organisation

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000  staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively. 


Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification

Qualifications / exp

Essential criteria
  • GCSE - C & above
  • NVQ Level 2 in Administration or equivalent experience
Desirable criteria
  • Previous Administration experience
  • Vocational Level 3 in administration


Essential criteria
  • Experience of providing a service to patients or customers
  • Previous Administration Experience
Desirable criteria
  • Knowledge of, and adherence to, General Data Protection Regulations


Essential criteria
  • Experience of using electronic systems
  • Ability to communicate effectively using a variety of media
  • Team working
  • Ability to prioritise own workload
Desirable criteria
  • Knowledge of RTT and Patient Pathways

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employerArmed Forces Covenant Gold Award

Documents to download

Apply online now

Further details / informal visits contact

Louise Fairburn
Job title
Team leader
Email address
Telephone number
01482 469301