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Band 2

Main area
Band 2
Permanent: 24 hour shift pattern 07.00-15.00, 15.00-23.00, 23.00-07.00
  • Full time
  • Part time
  • Flexible working
30 hours per week (1 x 30 hours vacancy)
Job ref
Hull University Teaching Hospital
£22,383 pro rata, per annum
Salary period
04/06/2023 23:59

Job overview

An exciting opportunity has arisen for dynamic and enthusiastic individual to join our Clinical Administration Service within the Emergency Department .

To work at the Hull Royal Infirmary site on the ground floor, we are looking for enthusiastic people with previous customer service experience who can communicate at all levels, work flexibly and are able to organise and prioritise their workload.  Good communication skills are essential as you will be dealing with members of the public.

Main duties of the job

We are looking to recruit 1 x 30hr post to work as part on a shift rota basis, working Monday to Sundays,  working 4 x 7.5hour shifts, shift patterns are below:




Flexibility is essential in this role due to the nature of the department, shift patterns will be given 6 weeks in advance.

Enhancements will be paid for night shifts and weekend shifts.

This role is based in our busy Emergency department in Hull Royal Infirmary. The successful candidate will join our fantastic 50+ strong team of administrators  covering  all 6 Emergency receptions desks throughout the emergency department and acute assessment ward on a 24/7 shift rota basis.


Although previous administration experience is desirable, we are first and foremost looking for individuals with a passion to work in a health care setting, those with a 'can do' attitude and importantly due to the nature of the work, people who have a flexible approach to working. Excellent customer service skills is a must!

The successful candidates will join a friendly and supportive team that values the contribution of all staff.

Should you wish to discuss our Administrator positions further, please don't hesitate to get in touch.

*salary and annual leave will be calculated pro-rota

Working for our organisation


Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £800 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively. 

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification


Essential criteria
  • Knoweldge of GDPR
  • Proven use of multiple IT systems
Desirable criteria
  • Experience working on a busy reception desk
  • Experience working in a health care setting
  • Understanding of the clinical administration pathway


Essential criteria
  • NVQ level 2 Customer services (or equivalent)
  • Good standard of general education to GCSE level or equivalent, including Maths and English Language
Desirable criteria
  • Previous Administration experience
  • Vocational Level 3 in administration

Skills and Knowledge

Essential criteria
  • Team working
  • Good organisational skills
  • Ability to communicate effectively using a variety of media
  • Proactive and able to work on own initiative
Desirable criteria
  • Knowledge of Trust Access Policy
  • Knowledge of Trust Access Policy

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employerArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

samantha kitching
Job title
Emergency Department Team Leader
Email address
Telephone number
01482 461418
Additional information

Informal visits unavailable at the moment.