WORK WITH US...
- Band 3
- Part time
- Flexible working
- Hull Royal Infirmary
- £21,730 - £23,177 Pro rata, per annum
- 05/10/2022 23:59
An exciting opportunity has arisen for two dynamic and enthusiastic individuals to join our Clinical Administration Service as Senior Administrators within the Emergency Department at Hull University Teaching Hospital.
Within the Clinical Administration Service we pride ourselves on making a difference and you will be able to enjoy a rewarding career within the NHS with opportunities to develop and grow as an individual. The benefits are also great too with a starting salary of £21,730( pro rata), 27 days annual leave plus bank holidays upon entry* and eligibility to join the NHS pension scheme.
Main duties of the job
You would be responsible for a large team of administrators covering a 24/7 rota for 7 busy reception desks. the shift patterns are on a rolling 4 week rota basis. The set shift patterns will be the following for a 15 hour vacancy and a 22.5 hour vacancy are the following:
07.00-15.00(early) 15.00-23.00 (late) 23.00-07.00(overnight)
Both positions will be given set shifts please see below:
22.5 hours (7.5 over 3 days)
wk. 1: Monday lates, Thursday early, Friday early
Wk. 2: Friday early, Saturday lates, Sunday lates
Wk. 3: Tuesday late, Friday late, Saturday overnight
Wk. 4: Monday late, Wednesday late, Sunday late
15 hour (7.5 over 2 days)
Wk. 1: Saturday late, Sunday late
Wk. 2: Monday late, Thursday early
Wk. 3: Saturday late, Sunday late
Wk. 4: Thursday late, Saturday late
hours worked after 20.00-07.00am and weekend shifts will be paid at an enhanced rate.
(please state in supporting info which position will be more suited)
Previous administration and customer service experience is essential. Supervising a team would also be desirable, but we are first and foremost looking for individuals with a passion to work in a health care setting with a 'can do' attitude, flexibility towards hours and an ability to adapt to change.
The successful candidates will join a friendly and supportive team.
Working for our organisation
Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.
HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.
The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.
HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.
Detailed job description and main responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
- GCSE's A-C in English and Maths
- Level 2 NVQ in Administration
- Level 2 NVQ in Customer Service
- Level 3 NVQ (or equivalent) in Administration
- Level 3 NVQ (or equivalent) in Customer Service
- Supervisory/ Team Leader qualification
- 1 years experience of providing a service to patients or customers
- Experience of using multiple electronic systems
- Experience working within a large team in a busy environment
- Experience of supervising a team
Skills, Knowledge and Ability
- Ability to be flexible in working hours
- Proven experience of prioritising workload
- Knowledge of Referral to Treatment rules and guidelines
- Knowledge and experience working with Lorenzo
Documents to download
Further details / informal visits contact
- Samantha kitching
- Job title
- Emergency Department Team Leader
- Email address
- Telephone number
- 01482 461418
- Additional information
Informal visits are unavailable at the moment.