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Band 2

Main area
Band 2
Permanent: 24 hour shift pattern 07.00-15.00, 15.00-23.00, 23.00-07.00
  • Part time
  • Flexible working
22.5 hours per week (1 x 22.5 hour vacancy)
Job ref
Hull University Teaching Hospital
£20,270 - £21,318 pro rata, per annum
Salary period
05/10/2022 23:59

Job overview

An exciting opportunity has arisen for dynamic and enthusiastic individual to join our Clinical Administration Service within the Emergency Department .

To work at the Hull Royal Infirmary site on the ground floor, we are looking for enthusiastic people with previous customer service experience who can communicate at all levels, work flexibly and are able to organise and prioritise their workload.  Good communication skills are essential as you will be dealing with members of the public.

We are looking to recruit 1 x 22.5 hr post to work on a  4 week shift  rota basis, working Monday to Sunday on a shift pattern that consist of a mixture of the following shifts:

07.00-15.00, 15.00-23.00  and 23.00-07.00.

Main duties of the job

The emergency department consists of 7 reception desks that need to be covered 24/7. Staff rotas will be given 4-6 weeks in advance. 100% flexibility is essential in this role.

Although previous administration experience is desirable, we are first and foremost looking for individuals with a passion to work in a health care setting, those with a 'can do' attitude and importantly due to the nature of the work, people who have a flexible approach to working. Excellent customer service skills is a must!

The successful candidates will join a friendly and supportive team that values the contribution of all staff.

Should you wish to discuss our Administrator positions further, please don't hesitate to get in touch.

*salary and annual leave will be calculated pro-rota

Working for our organisation

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000  staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively. 

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification


Essential criteria
  • At least 1 years experience of providing a service to customers
  • Knoweldge of GDPR
  • Proven use of multiple IT systems
Desirable criteria
  • Experience working on a busy reception desk
  • Experience working in a health care setting
  • Experience working with Lorenzo


Essential criteria
  • NVQ level 2 Customer services (or equivalent)
Desirable criteria
  • NVQ Level 2 in Administration

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employerArmed Forces Covenant Gold Award

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

samantha kitching
Job title
Emergency department Team leader
Email address
Telephone number
01482 461418
Additional information

Informal visits unavailable at the moment.