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Telecommunications Officer

Band 2

Main area
Estates, Facilities & Development
Grade
Band 2
Contract
Permanent
Hours
Full Time 37.5 hours per week
Job ref
356-19-1609117
Site
Castle Hill Hospital
Town
Hull
Salary
£17,460 - £18,702 **per annum
Closing
26/03/2019 23:59

A full time position is available on the main Switchboard and Helpdesk at Castle Hill Hospital. The successful applicant will be working as part of a team, delivering an essential service to the Trust, you will have had experience of dealing with a variety of requests, have the ability to interpret written procedures and be educated to GCSE level C or above (or equivalent) and have effective organisational skills.

Applicants must have experience in taking and dealing with multiple calls using a PC based switchboard or equivalent systems, demonstrate excellent communication skills, be confident in dealing with people on all levels and possess effective keyboard/computer skills. You will be a team player and work well under pressure.

Recent experience of working in a busy switchboard/call centre environment is advantageous.

Applicants should have some experience of working unsocial hours

 

**Salary reflects year 1 of 3 years NHS pay deal

Apprenticeships logoNo smoking policyDisability confident employer

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Further details / informal visits contact

For further details and to arrange an informal visit please contact Mrs Sharon Dawson or Mrs Adele Latus, Communications Centre Managers on 624010