Job overview

An exciting opportunity has arisen to join the busy Huth e-Roster Team as an e-Rostering Officer.

The role will involve working within a motivated team environment, building and amending rosters and supporting services across the organisation with their rostering needs.

You will also be responsible for providing system training by supporting the roll out and implementation of e-Roster. You will have experience of teaching end users in small groups

Main duties of the job

You will have proven experience in the field of electronic rostering (preferable Allocate Health-Roster) and other electronic systems and/or operating a customer service helpdesk.

You will possess excellent communication and customer service skills and have exceptional attention to detail. Along with good decision-making and problem-solving skills to work as a subject matter expert, having the judgement to escalate complex problems when necessary and the ability to work under pressure to tight deadlines.

The majority of your working day will be spent using a computer, so IT knowledge is essential. Your IT skills will include experience in using electronic Rostering software, databases and spreadsheets. You will be proficient in MS Excel reporting and have excellent analytical skills. Experience of Word and Outlook is essential.

An awareness of the Allocate Health-roster Software and the Trust Roster Policy would be beneficial.

The successful candidate must be able to use transport to work across sites on occasion

Working for our organisation

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000  staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.