Job overview

Quality and Performance Manager (Facilities) 

Salary – Band 6 

This is an excellent opportunity to play an active part of the Facilities Management team in delivering and attaining high standards of quality,  performance and compliance to a number of in-house and contracted Facilities services.

Focusing on quality, performance, compliance, standard setting and benchmarking. Ensuring an active role in the formulation of the Facilities Services short, medium and long term strategy and  participation in the procurement of Facilities service contracts.

The role will involve pro-active participation in the auditing, reviewing and writing of service specifications in partnership with service leads and other key stakeholders, offering professional support and advice whilst influencing innovation, service improvement and compliance.

The post holder will provide innovative leadership and deliver change in a complex environment whilst maintaining patients, staff and visitor safety and satisfaction providing positive contribution in the work undertaken by the Facilities Management Team and provide cover for colleagues as required.

Main duties of the job

The post holder will be responsible for ensuring compliance is achieved against KPIs, health and safety standards, NHS guidance and recommendations and contractual aspects of service delivery for both in-house and contracted services.

To ensure the Facilities department are delivering quality and performance effectively data gathering and analysis of data to enable benchmarking will be a key task within this role. Comparing and reporting statistics from the Trust and other organisations. 

To review, create and participate in a range of audits relating to Facilities services.

The role will involve pro-active participation in the reviewing and writing of service specifications in partnership with service leads and other key stakeholders, offering professional support and advice whilst influencing innovation, service improvement and compliance.

Working for our organisation

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000  staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively.