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Business Information Support Officer

Band 3

Main area
Estates, Facilities & Development
Band 3
Full time - 37.5 hours per week
Job ref
Castle Hill Hospital
£21,730 - £23,177 per annum
Salary period
05/06/2023 23:59

Job overview

An exciting opportunity has arisen for a dynamic, enthusiastic individual to join the Information and Governance team, which is part of the Estates, Facilities and Development directorate, Hull University Teaching Hospitals NHS Trust, based at Castle Hill Hospital. Your duties will require working at all four sites when undertaking works for short periods.

The posts is full time working (37.5 hours/week), Monday - Friday


Main duties of the job

The successful applicant will be a key player in the Information and Governance team in the collection and recording of essential information on the estate and the directorate’s information technology solutions.

You will provide support to the Business Information Manager in the collection and recording of data on the Internet Property Register (Micad) contributing towards the rationalisation, use and development of the estate.

The information produced will be used to inform business planning and improved productivity as a result of Model Hospital analysis. The information will also be used as a foundation for the development of the Estate Strategy. The role will also support the development, data collection and recording of estate data, compliance data and appraisal data as we expand the use and benefits of the Internet Property Register (Micad).

We are looking for a team player with good communication and organisational skills, who is flexible in their approach to work. The post-holder will need to work independently in a diverse and interesting office environment, using their initiative to prioritise their workload, multi task and maintain confidentiality.

The successful candidate will join a friendly and supportive team that values the contribution of all staff.

Working for our organisation

Hull University Teaching Hospitals NHS Trust strongly encourages new starters to have the Covid-19 vaccine. However, it is not a mandatory requirement to work for us.

HUTH has two main sites: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000  staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area.

The Trust’s secondary care service portfolio is comprehensive, covering the major medical and surgical specialties, routine and specialist diagnostic services and other clinical support services. These services are provided primarily to a catchment population of approximately 600,000 in the Hull and East Riding of Yorkshire area.

HUTH provides specialist and tertiary services to a population of 1.25 million extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively. 

Detailed job description and main responsibilities

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Person specification


Essential criteria
  • Educated to Diploma level standard or demonstrable equivalent experience
Desirable criteria
  • Knowledge of property management, building, engineering or asset and facilities management.
  • NVQ Level 3 Business Administration or acquired equivalent experience

Knowledge, Training & Experience

Essential criteria
  • Evidence of expertise and knowledge acquired within an NHS estate environment.
  • Experience of working under pressure with potentially conflicting demands and the need to prioritise and manage own workload
  • Experience of data analysis and interpretation in an Estates and Facilities environment.
  • Advanced software skills particularly in Microsoft Excel.
Desirable criteria
  • Evidence of understanding of estates terminology.
  • Working knowledge of Estates software systems

Communication and Interpersonal Skills

Essential criteria
  • Excellent communication skills.
  • Effective organisational and time management skills.
  • Ability to advise users on data definitions and standards within own area of specialism.
  • High level awareness of data quality and its importance in delivering high quality information.
  • Ability to use own initiative, without the need for approval/supervision.
  • Awareness of Trust policies, particularly in relation to Data Protection and Confidentiality & Security.

Special Attributes and other

Essential criteria
  • Ability to multi-task and work flexibly
  • Ability to work both in a team and independently
  • Ability to problem solve
  • Ability to cope with large and varied workloads and to prioritise activities according to tight deadlines, while dealing with frequent interruptions

Other Requirements

Essential criteria
  • Creative and solution orientated
  • Drive, enthusiasm, commitment and resourcefulness
  • Diplomatic, persuasive and influential.
Desirable criteria
  • Full driving license and/or access to personal transport as will be required to work across sites.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDisability confident employerArmed Forces Covenant Gold Award

Documents to download

Apply online now

Further details / informal visits contact

Kellie Bullivant
Job title
Business Information Manager
Email address