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e-Rostering Administrator

Band 3

Main area
Band 3
Full Time 37.5 hours per week
Job ref
Castle Hill Hospital
£18,813 to £20,795
11/12/2019 23:59
Interview date

An exciting opportunity has arisen to join the busy e-Roster Team as an e-Rostering Administrator

This is an exciting opportunity to work within a motivated team environment. The main demands of this role will involve running the e-Rostering Helpdesk. The role holder will be expected to provide support to system end users either over the telephone, email or face to face, maintaining the accuracy and consistency of data and ensure the data is credible and robust. 

The majority of your working day will be spent using a computer, so IT knowledge is essential. You will be analytical, numerate and competent with IT packages. You will be proficient in MS Excel reporting and possess excellent analytical skills. Experience of Word and Outlook would be beneficial. You will possess good decision-making and problem-solving skills, having the judgement to escalate complex problems when necessary and the ability to work under pressure to tight deadlines.

You must be able to work on your own initiative and prioritise your workload in an organised and methodical style. Having the ability to work to deadlines is a vital aspect of this post.

Excellent communication skills including a friendly and helpful phone manner will enable the successful candidate to provide effective support to service users. An ability to work with people at all levels is an important aspect of this post.

You must be an effective team worker and good interpersonal skills are a fundamental requirement of this post

The successful candidate must be able to use transport to work across sites on occasion.

Apprenticeships logoNo smoking policyDisability confident employer

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Further details / informal visits contact

For further details / informal visits contact;

If you feel that you have the enthusiasm, skills and knowledge that we are looking for then please apply. For further information or to arrange an informal visit, please contact Andrea Potts, Senior e-Roster Officer (01482) 468176 or 468222